Spa Etiquette

Spa Etiquette

Nightingales Therapeutic Spa is an oasis of relaxation. Cell phones or other electronic devices are not permitted to keep the spa area quiet and to protect your privacy. If you need to receive messages while at the spa, please let us know and we will assist you. For the comfort of all, please be sure to turn off your electronic devices before entering the spa. Your cooperation is very much appreciated.

Please call or text Nightingales at 613-393-5335, or e-mail info@nightingales-spa.com. Advance reservations are recommended to accommodate your preferences. Our knowledgeable Aroma Spa Therapists will assist you in customizing your own spa experience, from planning your treatments to answering any of your questions and concerns. Let us guide your personal spa experience!

In order to reserve appointments we require a valid credit card number at the time of booking. Cancellation with less than 24 hours notice will result in a charge of 50% of the service value being applied to your credit card. Group reservations with less than 7 days notice of cancellation will result in a charge of 50% of the service value being applied to your credit card.

 

Open by appointment, Tuesday through Saturday, 9 am – 5 pm. We are available after hours and on weekends with advanced notice based on our premium spa pricing schedule. Please ask for details. Outcalls & home visits are available – we travel to retirement residences, retreats & the workplace offering both individual treatments and a group workshop format.

Please arrive on time; consideration for subsequent clients requires that all therapies be concluded on time. On your first visit, please arrive about 15 minutes early to allow time to complete your health history form, so it does not infringe on your spa treatment time.

A complete health history will be taken during your first visit to Nightingales Therapeutic Spa so we can better customize your spa experience to your needs. All spa services are delivered based on your health & wellness status. Please inform us of any health conditions that may require special consideration such as high blood pressure, heart conditions, allergies and pregnancy to name a few. Consumption of alcohol before spa treatments is not recommended.

Please remove all jewelry prior to arrival. A robe and slippers are provided to wear between treatments for all spa packages. For your comfort, undergarments may be worn during treatments, however our therapists are trained in correct draping procedures to ensure your complete privacy.

For your convenience, gratuities are not included in a la carte spa service prices but are graciously accepted. Gratuities may be added to your bill at checkout or given directly to the therapist who performed your spa service. For all spa packages, a 15% gratuity will be added.

We accept the following methods of payment: Cash, Visa, Master Card, American Express. Applicable HST will automatically be added to all spa treatments and products. Please note that all rates are subject to change.

Massage Therapy at Nightingales Therapeutic Spa is provided by Registered Massage Therapists and receipts will be issued for insurance purposes. Aroma Spa Therapy, Acupressure & Eastern Therapy treatments provided by an RMT may be eligible for insurance purposes – please discuss this at the time of your booking.

Prince Edward County is 217 km east of Toronto, 262 km southwest of Ottawa, on the north shore of Lake Ontario. See Map for details.